Ask the Expert

posted Oct 14, 2009, 11:16 PM by Jay Betancourt   [ updated Sep 9, 2011, 9:21 AM ]
Ask the Expert provides HDI members with the opportunity to pose any question about IT service and technical support to our very own expert. The expert will respond to your question within 24 hours and will provide information and resources specific to your issue. 
In addition, members can search the extensive library of previous Ask the Expert topics for information on anything from Balanced Scorecard implementation to kidnap and recovery insurance!  Become a member by visiting the HDI website.
The Five Most Interesting Questions Ask the Expert Has Answered

#5: Is the Balanced Scorecard a strategic management system or a measurement system?

#4: Are there any books on “war games” that discuss how to test different IT activities such as rollouts, new structures, or projects? 

#3: How does one go about implementing a shared services model? 

#2: Is there an organization that a service desk could contact to recruit wounded or disabled veterans? 

#1: Where can I get Kidnap & Recovery insurance and services for employees that are posted overseas?