KCS Presentation Files Now Available

posted Oct 23, 2012, 2:53 PM by Jay Betancourt
Randall King gave a fantastic presentation at our last meeting on Knowledge Centered Support (KCS). He has provided his presentation files that you can download here for your own reference. 

NOTE: The presentation was originally created in Keynote, so it may not look quite the same in the PDF or PPT formats.
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KCSpresentation.key
(13276k)
Jay Betancourt,
Oct 23, 2012, 2:53 PM
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Jay Betancourt,
Oct 23, 2012, 2:53 PM
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Jay Betancourt,
Oct 23, 2012, 2:53 PM
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